Essentially, it’s a hallmark of reliability. Being able to say you have been online to three decimal places after 99 is as close to 100% uptime as is practical. In actual terms of time, that would mean a service has only been down an average of 864.00 milliseconds in any one 24-hour period—or 5.26 minutes over the course of a whole 365-day year.
In terms of continuous service, ‘five-9s availability’ isn’t the absolute top of the tree; some vendors claim they are at six, which would mean only 86.40 milliseconds outage per day and just 31.56 seconds in a full 12 months. On paper, it is theoretically possible to get to 12 nines, which would equate to just 31.56 microseconds in a calendar year.
With SNS, five-9s availability is the baseline
Bear in mind—as one of our key partners, Juniper Networks, points out—that while the two terms get used as if interchangeable, ‘uptime’ and ‘availability’ are actually different concepts. Uptime is a measurement of system reliability, typically expressed as a percentage of time the computer, server, or system has been working or ready for use; availability is a measure of the probability that a system will work as required when needed during a mission period.
So, that’s what we do for you: give you a system that will work as required. In fact, our connectivity solutions come with options for 1Gb/s or 10Gb/s connections, outstanding performance, and true 99.999% service uptime in the exact sense Juniper means here.
In other words—five-9s availability, as standard.
Use five-9s availability and robust, reliable infrastructure
In fact, we’ve been able to maintain not less than 99.999% uptime for the past 5 years—a huge industry benchmark of premium service via excellent technology.
Numbers and maths aside for a second, the bottom line for you here is that a partner able to demonstrate consistent five-9s availability like this means your service will face the absolute minimal of downtime.
Why that matters: downtime costs.
A lot. The average cost of one hour of downtime has been calculated at:
- $2m in telecommunications
- $1.1m in retail
- $1m in enterprise
- $90,000 in media
- and $50,000 in automotive.
These are costs you simply don’t want to run the risk of accruing—so, you want to work with an expert designer and operator of networks like SNS that will take this danger away for good.
Plus, all SNS uptime is guaranteed and backed by SLAs that deliver and can be customised to meet your organisation’s specific requirements and performance goals.
Given that we can offer you five-9s availability plus consultancy services to help you plan and secure the right network connection you and your customers need, then the verdict’s clear: start your own journey to five-9s availability with SNS.
